How to Connect a Dropshipping Supplier to Your Store (2024)

Shopify June 17, 2024

How to Connect a Dropshipping Supplier to Your Store

Welcome to our comprehensive guide on connecting your dropshipping store to a supplier. Whether you're just starting out or looking to refine your existing operations, this article will walk you through the most effective methods and best practices.

I'm Chris Snowden, a Shopify expert and dropshipping coach. I can assist you in getting in contact with suppliers, negotiating rates, and setting up your inventory system. Whether you're interested in a fully automated approach with a service like AutoDS or ready to get on the phone and start negotiating with suppliers and storage spaces, I can be your guide.

Post Contents

  • Three Methods to Connect Your Store to a Dropshipping Supplier
  • Six Tips for Connecting with a Dropshipping Supplier
  • Why You Need To Directly Communicate with Suppliers
  • Four Benefits of Having a Reliable Supplier
  • How to Build a Good Relationship with Your Suppliers
  • How to Manage and Coordinating Multiple Suppliers
  • How to Keep Shipping Effective
  • How to Connect with Dropshipping Suppliers
  • Additional Resources
  • Dropshipping FAQs

3 Methods to Connect Your Store to a Dropshipping Supplier

Suppliers generally offer various methods to connect with your eCommerce platform. Here are the most common methods:

  1. Using Supplier Integrations
    The easiest way to connect dropshipping suppliers to your store is through native integrations. Dropshipping supplier platforms such as Spocket and CJdropshipping have integrations with eCommerce platforms like Shopify, BigCommerce, WooCommerce, and others.

    Example using Spocket and Shopify:

    • Head over to the Shopify App Store.
    • Search for "Spocket" and click "Add app".
    • Create an account on Spocket and access the dashboard.
    • Click on the 'Shop' tab, select Shopify, and enter your store URL.
    • You’re now connected!

    This process is similar for other platforms like BigCommerce. Check the supplier's website for specific tutorials. For more details, see how to handle shipping times when dropshipping.

  2. Using Third-Party Connection Apps
    Third-party connection apps act as mediators between you and your suppliers, allowing you to import products, manage orders, and forward order details. Popular options include:

    • AutoDS: Automates processes like order fulfillment, price optimization, and tracking updates. Integrates with suppliers like AliExpress, Home Depot, and Shein.
    • Importify: Helps find and connect with suppliers, and offers product research features. Works with Shopify, Wix, WooCommerce, and Jumpseller.
    • Syncee: Offers connections to over 12,000 trusted brands and integrates with leading eCommerce platforms. Has plans starting from free to $99 monthly.
  3. CSV Files
    For a more manual approach, you can use CSV files to send customer order information to your dropshipping supplier. This involves exporting order details from your eCommerce platform and transferring them to the supplier.

6 Tips for Connecting with a Dropshipping Supplier

  1. Thoroughly Research Potential Suppliers: Look for reliable suppliers with positive reviews and a good track record. For more tips on finding reliable suppliers, read how can you dropship from multiple suppliers in 2024.
  2. Define Your Requirements: Clearly communicate your business needs and expectations.
  3. Evaluate Shipping Capabilities: Ensure the supplier can deliver products reliably to your target regions.
  4. Request Samples: Evaluate the quality of the products before finalizing any agreements. For more details, see product samples for dropshipping: the complete guide 2024.
  5. Discuss Pricing and Payment Terms: Clarify costs, minimum order quantities, and payment methods.
  6. Establish Effective Communication Channels: Ensure prompt and clear communication for resolving issues.

Importance of Direct Communication with Suppliers

In the current eCommerce landscape, the success of your dropshipping store hinges on more than just automated processes. It's crucial for store owners to get on the phone and call suppliers. Understanding logistics and inventory management is key to success. While you might not have the funds to pay for inventory upfront, investing in storage to ensure faster shipping times can significantly boost your business.

By directly connecting with a supplier, you gain better shipping times and the ability to dropship unique products that no other store offers. Many dropshippers using platforms like Spocket and AliExpress sell the same products, but the key to success lies in finding a supplier with a great product but poor online sales. Use your eCommerce knowledge to build a better brand and sell their products at a markup of 10-30%. If you establish a good relationship, the company might even offer you a discount, improving your margins.

As a dropshipping coach, I often guide my clients through this process. For more information, leave your email below, and I'll send over a free dropshipping guide. After that, we can hop on a call and discuss your long-term goals.

Benefits of Having a Reliable Supplier

Reliable suppliers are crucial for your business's success, especially in dropshipping, where they handle product storage, packing, and shipping. Good suppliers can offer:

  • Higher Quality Items: Ensures customer satisfaction and reduces return rates.
  • Better Support: A supportive supplier can help you manage increased demand and other challenges.

How to Build a Good Relationship with Your Suppliers

  • Pay Your Supplier Promptly: Timely payments build trust and reliability.
  • Check In Regularly: Maintain open communication about product performance and business updates.
  • Make Their Life Easy: Respond promptly to emails and calls, and avoid last-minute order changes.
  • Be Friendly with Representatives: A little friendliness can go a long way.
  • Give Ample Delivery Time: Avoid last-minute orders to prevent stress and errors.
  • Share Insights: Keep suppliers updated on business changes and new ideas.
  • Address Issues Promptly: Resolve problems quickly to maintain trust.

For more strategies, you can refer to a beginner's guide to starting local e-commerce with Shopify.

Managing and Coordinating Multiple Suppliers

Using multiple suppliers can minimize risk but requires more management. Ensure proper systems and processes are in place to handle inventory and order fulfillment effectively.

How to Manage Inventory with Multiple Suppliers
Use third-party apps or platforms to sync supplier inventory with your store, ensuring out-of-stock items are hidden and tracking order statuses efficiently.

How to Manage Delivery with Multiple Suppliers
Consider hiring a third-party logistics company to consolidate orders and ensure consistent delivery. If not feasible, inform customers about potential separate shipments.

How to Keep Shipping Effective

  • Get Order Confirmation: Use an inventory management platform or get a confirmation from your supplier.
  • Understand Lead Times: Set realistic expectations for delivery times.
  • Manage Customer Expectations: Communicate shipping times clearly in product descriptions, checkout pages, and FAQ sections.
  • Get Product Tracking: Use tracking services like Package Mapping, AfterShip, PackageTrackr, and 17TRACK.
  • Avoid Customs Issues: Use ePacket shipping or handle duties with services like DHL’s Delivered Duty Paid.

For more tips on handling shipping times, see how to handle shipping times when dropshipping.


  • Integration with eCommerce Platforms: The easiest way to connect suppliers.
  • Third-Party Apps: Useful for finding suppliers and managing orders.
  • CSV Files: A manual but effective method.
  • Building Relationships: Crucial for long-term success and smooth operations.
  • Direct Communication: Essential for understanding logistics and improving shipping times.
  • Unique Product Offerings: Key to standing out in a crowded market.


Connecting your dropshipping store to a supplier doesn’t have to be difficult. With the right tools and practices, you can streamline your operations and focus on growing your business. Remember, direct communication with suppliers and understanding logistics are pivotal in today’s competitive market. Good luck on your dropshipping journey and feel free to check out other articles on my blog. We talk about scaling Shopify stores, dropshipping, and all things related to Shopify eCommerce.

For more resources and detailed guides on Shopify development and supplier management, visit the Shopify services page.


    Q: How do I find reliable dropshipping suppliers?
    A: Research potential suppliers thoroughly, look for positive reviews, request samples, and evaluate their shipping capabilities. For more detailed tips, refer to how can you dropship from multiple suppliers in 2024.
    Q: How can I handle long shipping times in dropshipping?
    A: Communicate shipping times clearly with your customers, use tracking services, and consider using ePacket shipping or handling duties with services like DHL’s Delivered Duty Paid. For more tips, see how to handle shipping times when dropshipping.
    Q: Why are product samples important in dropshipping?
    A: Requesting product samples allows you to evaluate the quality before committing to larger orders, ensuring that the products meet your standards. For a complete guide, see product samples for dropshipping: the complete guide 2024.
    Q: What are the benefits of using multiple dropshipping suppliers?
    A: Using multiple suppliers can minimize risk, ensure a steady supply of products, and provide a variety of options for your customers. Learn more in how can you dropship from multiple suppliers in 2024.
    Q: Where can I find more resources on dropshipping and Shopify development?
    A: For more resources and detailed guides, visit the Shopify services page and the Dropshipping services page.
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    Chris Snowden


    Hi, I'm Christopher Snowden, a Shopify developer. I enjoy building and learning about e-commerce solutions that help businesses grow. With the rise of AI, I believe it is important for developers to understand more aspects of business and have a deeper understanding of how their skills translate to profit. Let's connect and collaborate! Follow me on social media to stay updated with my latest projects and insights.